Sales Development Representative

Healthy legs feel better.

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs.

With over 60 clinics across 7 states, we’re building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.

About The Role

We’re looking for a high-energy Sales Development Representative (SDR) to join our inside sales team and convert new patient leads over the phone (call center). As the first point of contact for potential patients, you’ll play a pivotal role in guiding them through the appointment scheduling process while showcasing the value of our services.

This position is ideal for someone who thrives in a sales-driven, fast-paced environment, is tech-savvy, and excels in connecting with people over the phone. You’ll use CRM and EMR systems to manage communications, verify insurance, and remove barriers to booking-all while creating a smooth, empathetic, and high-converting patient experience.

Compensation & Schedule

• Base Pay: $25/hour
• On-Target Earnings (OTE): $65,000-$75,000 annually (includes base + commission)
• Schedule: Full-time | Includes evenings and one weekend day

What You’ll Do

• Serve as the first point of contact for new patient leads
• Proactively connect with patients via inbound and outbound phone calls, email, and text
• Build rapport, answer questions, and guide patients to book consultations at over 60 nationwide clinics
• Communicate insurance coverage and payment options clearly to minimize booking barriers
• Verify insurance, initiate authorization requests, and manage CRM/EMR documentation
• Troubleshoot patient concerns and tailor your messaging to improve conversion rates (CVR)
• Collaborate with internal teams to ensure a seamless handoff to clinical care
• Continuously refine your approach based on feedback and performance data

What Success Looks Like

Your performance will be measured by:

• New patient booking conversion rate
• Speed and efficiency in response times and follow-up
• Patient satisfaction scores (NPS, direct feedback)

What You’ll Bring

• 1+ year experience in sales, call center, or telemarketing roles
• Comfort in a high-volume, performance-based environment
• Strong verbal communication and persuasive skills
• Professionalism and confidence on every call
• Proficiency with CRM platforms and EMR systems (preferred)
• A highly organized, detail-oriented mindset with the ability to multitask across tools and channels
• Bilingual in Spanish is strongly preferred

Benefits To Support Your Wellbeing & Lifestyle

Full-time Sales Development Representatives at Metro Vein Centers are eligible for:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off (PTO) + Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth & Development Opportunities
• A collaborative, remote-first culture built on performance, transparency, and continuous improvemen

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.