Field Service Engineer

Location: Remote (Mid-Atlantic Region)

Take your troubleshooting skills on the road and become the face of innovation for labs across the Mid-Atlantic. My client is seeking a solutions-focused Field Service Engineer to keep cutting-edge life science instruments running flawlessly. If you love solving real problems with real impact, this role puts you right where science meets support.

Why You Should Apply

• Work with innovative lab tech driving modern research
• Autonomy to manage your own service schedule and region
• Weekly insight-sharing with leadership—your voice is heard
• Collaborate closely with sales and technical teams
• Competitive compensation and remote flexibility

What You’ll Be Doing

• Responding to service requests and tech support inquiries within 24 hours
• Installing and testing devices on-site and providing technical training
• Maintaining detailed reports on service activities, spare parts, and client feedback
• Supporting internal teams with troubleshooting and market intel
• Planning travel and maintaining service documentation

About You

• Bachelors degree in Engineering
• Experience servicing life science laboratory equipment
• Familiarity with Salesforce or similar service ticket systems
• Ability to compile actionable insights from field experience

How To Apply

We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to [email protected] and tell me why you’re interested. Or, feel free to email your resume. Please include Job#19403.