Customer Service Representative (Csr)

The Customer Service Representative is responsible for delivering exceptional customer support by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset.

Requirements

• High school diploma or equivalent (college coursework preferred).
• Previous experience in customer service or call center environment preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Proficient in basic computer applications and CRM systems.
• Ability to work in a fast-paced environment.

Preferred Qualifications

• Bilingual (English/Spanish)
• Experience in customer service, sales support, or technical support.