Customer Service Sales Specialist

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Job Description

EA (Telesales Representative)

Responsibilities:

  • Contact existing customers to promote course renewal options and drive conversion.
  • Follow up with customers to understand their learning needs and offer suitable renewal solutions.
  • Monitor students’ progress and use performance data to support renewal decisions.
  • Handle customer inquiries and ensure a smooth, satisfying renewal experience.

Requirements:

  • Minimum 1 year of experience in sales or a related field.
  • Strong communication and persuasion skills.
  • Target-driven and comfortable working in a performance-based environment.
  • Motivated to achieve and exceed sales targets with a commission-focused mindset.

Working Hours:

  • Sunday – Thursday: 12:00 PM – 9:00 PM

(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)

  • Saturday: 12:00 PM – 4:00 PM

(Break: 12:45 – 1:00 PM)

Location:

El Basatin, Cairo

https://maps.app.goo.gl/LxtshtnHpt9oJaF78

What We Offer:

  • Basic Salary + Unlimited Commission
  • Paid Training
  • Social Insurance
  • Medical Insurance