Business Development & Operations Coordinator

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Job Description

Company Description

Elephant Phunk (E-Phunk) is a creative digital agency offering a range of services, including online digital marketing, social media management, web development, and mobile app development. Dedicated to performance-driven marketing and robust software solutions, E-Phunk helps businesses amplify their online presence and deliver enhanced digital experiences to customers. By blending creativity and technology, E-Phunk creates impactful strategies tailored to meet client needs.

What You Will Be Responsible For

You will own everything between a new inquiry and a signed client.

Lead Management

  • Respond to incoming leads from email, WhatsApp, website, and LinkedIn
  • Ask qualification questions (budget, timeline, scope, decision-maker)
  • Book meetings for the founder only with qualified leads

Proposals & Quotations

  • Prepare proposals and quotations using company templates
  • Adjust scope and pricing based on client needs
  • Send proposals and follow up until a decision is made

Contracts & Onboarding

  • Send contracts and track signatures
  • Follow up with clients for approvals and documents
  • Collect brand assets, access, and onboarding information
  • Coordinate handover to the account management team

Pipeline & Follow-Ups

  • Track all leads and deals
  • Maintain a list of hot, warm, and cold opportunities
  • Ensure no deal is forgotten or left without follow-up

Internal Coordination

  • Work closely with the founder, account managers, and finance team
  • Ensure every closed deal is properly handed over and activated

Who We Are Looking For

You are:

  • Organized, detail-oriented, and proactive
  • Comfortable talking to clients about budgets and timelines
  • Fast in communication (email, WhatsApp, calls)
  • Confident, professional, and reliable
  • Able to manage multiple leads and deadlines at the same time

Experience in:

  • Digital marketing agencies
  • Sales support, operations, or account coordination
  • is a big plus.

Compensation

  • Base salary: 12,000 – 15,000 EGP (based on experience)
  • Commission: 5% of the first 3 months’ revenue of every new client you activate
  • This means the better you qualify, follow up, and help close quality clients, the more you earn.