Salesforce Analyst

The Opportunity

An exciting opportunity is available for a Salesforce Analyst to join the Philanthropy & Supporter Engagement (PaSE) team at Burnet Institute.

In this role, you will play a key role in optimising fundraising and supporter engagement activities by analysing and managing data within Salesforce. Working closely with the CRM and Analytics Manager, you will provide data-driven insights to inform strategic decision-making and improve overall fundraising effectiveness across the Institute.

You will also support data integrity, reporting and analytics activities across the broader Strategic Funding, Partnership Innovation and Communication (SFPIC) team.

You will also:

• Conduct data analysis to identify trends, patterns and insights that support fundraising strategy and decision-making.
• Create, maintain and enhance Salesforce reports and dashboards, including income tracking, portfolio performance, and event outcomes.
• Support Salesforce campaign set-up, reporting and data extraction for communications appeals and events.
• Perform regular data hygiene, data cleansing and ensure accuracy of data imports using Salesforce and Data Loader.
• Provide frontline Salesforce and data support to the SFPIC team, including ownership of the internal Salesforce data support case process.

Refer to the attached position description for full details. This is an ongoing part-time (0.6 FTE) position, offering flexible working hours and work-from-home options.

Let’s talk about you

The following criteria are essential requirements:

• Bachelor’s degree in Data Science, Business Analytics, Computer Science, Information Systems or a related field.
• Proven and strong experience with Salesforce and Data Loader, ideally within a not-for-profit or healthcare environment.
• Strong data analysis skills, with the ability to interpret complex datasets and deliver actionable insights.
• Advanced proficiency in Microsoft Excel or Google Sheets, including formulas, pivot tables and data visualisation.
• High attention to detail and a strong commitment to data accuracy and integrity.
• Excellent organisational and multitasking skills.
• Strong communication skills with a customer-focused approach to supporting end-users.
• Ability to work collaboratively in a fast-paced environment.

The following are desirable but not essential:

• Experience supporting fundraising, philanthropy or supporter engagement teams.
• Exposure to Salesforce integrations, dashboards and KPI development.
• Experience developing user documentation or delivering Salesforce training.

The Burnet experience…

We want you to have a successful and meaningful career at Burnet and are committed to providing a supportive workplace environment for all our people. You will be part of a collaborative culture where progressive leadership, innovation, respect, and excellence are valued. Join a team of talented individuals who are passionate about what they do – achieving a more equitable world through better health.

We offer:

• A monthly accrued day off for full-time staff
• 14 weeks paid parental leave – no qualifying period
• Study leave
• Flexible working arrangements
• Generous salary packaging
• Opportunities for career and professional development

Who are we?

Burnet Institute is a leading Australian, unaligned, not-for-profit, organisation passionate about social justice, equality and evidence-based research.

Burnet Institute brings together a highly diverse skill base, with more than 400 staff and students working across cutting-edge research and projects to address some of the most relevant global health issues. Institute-wide interdisciplinary health programs Disease Elimination, Health Security and Pandemic Preparedness, and Women’s, Children’s and Adolescents’ Health are at the heart of our daily decision making. Harnessing our international and local field presence, our laboratories, and our mixed development and research cultures drives a greater focus on the most relevant health issues and achieves a greater impact as a result.

Whilst our headquarters is in Melbourne, Australia, we also have offices in Papua New Guinea and Myanmar and are actively involved in research and public health programs throughout Australia, the Asia-Pacific region and Africa. Burnet is the only unaligned organisation in Australia that has dual accreditation with both the Australian National Health and Medical Research Council (NHMRC) and the Department of Foreign Affairs and Trade (DFAT).

Bring your whole self to work

At Burnet, we foster a diverse and inclusive culture. We want our people to feel like they belong and are free to be themselves at work. We have an active Gender Equity, Diversity & Inclusion (GEDI) Council that works to promote and improve gender equity, diversity and inclusion across the Institute, by developing and implementing strategies informed by both national and international best practice and staff input. Burnet holds an Athena SWAN Institutional Bronze Award from Science in Gender Equity (SAGE). If you have a reasonable adjustment, support, or access requirement at any stage of the recruitment process, we encourage you to let us know by emailing [email protected].

Sounds great! How do I apply?

To Click apply and attach your resume and cover letter.

Applications close at 11:59pm AEDT on Monday, 26 January 2026.

As part of our commitment to gender equity, we have included a question in the application process on gender. This will allow us to monitor and report on gender in relation to our recruitment process.

Burnet is a child safe organisation. The successful applicant will be required to apply for a National Police Check and/or Working with Children. Current Australian working rights are required for all applicants.