Assistant Network Officer

Hiring salary range: $3,478.00 – $4,672.00 Bi-weekly / Salaried

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

General Accountabilities

• Assist in the conduct of operations research, technical/economic/environmental/business/ regulatory impact assessments and other specialized studies to determine transmission and distribution customer/system needs.
• Develop outage staging plans and incorporate input received from project site meetings
• Assist in the analysis of problems and development of strategies, alternatives and preferred solutions; and assist in the delivery of solution through suppliers and service providers.
• Receive assignments from supervisor in broad terms on specific problems related to assigned area of work.
• Research available resources and contacts and propose effective recommendations.
• Prepare comprehensive reports and specifications and present solutions, producing business documentation, as necessary.
• Assist in the development, definition and preparation of programs, processes, standards, procedures or methods related to the management of and/or replacement of transmission/distribution assets.
• Travel to project sites to; attend project meetings, perform site inspections, assist project teams.
• Assist in the preparation of work specifications, and provide necessary technical direction to service providers.
• Assist in the co-ordination activities with Service Providers and stakeholders.
• Assist in the monitoring, control and redirection of programs and projects.
• Assist in resolving issues through negotiation with the Service Provider, stakeholders and customer.
• Prepare comprehensive reports and specifications, and present recommendations to resolve issues, producing documentation, as necessary.
• Assist in the preparation of management reports.
• Assist the unit in working with the Service Providers to ensure capabilities to perform required works, and in evaluating the contracting process for continuous improvement.
• Liaise with other internal work groups, divisions and outside industry groups.
• Maintain an awareness of advancing technology developments related to transmission/distribution assets.

Selection Criteria

• Requires a four-year university education in an appropriate field such as electrical engineering.
• Knowledge of Transmission and Distribution systems and assets.
• Relevant experience in the following areas:

• Knowledge of Transmission and Distribution system
• Experience with AutoCAD and design software.
• Critical thinking skills.
• Utility Work Protection Code knowledge.
• Customer focus.
• Spreadsheets and databases, including complex data management and report preparation
• Schedule preparation
• Presentation preparation
• A period of up to 4 years is considered necessary to gain this experience.
• Demonstrated strong customer orientation and sensitivity to bottom-line.
• Demonstrated professional level of communication skills, both oral and written
• Demonstrated record of solving problems that require analysis of numerous variables and alternative solutions, and exercising sound judgment.
• Demonstrated record of self-motivated behavior and perseverance to accomplish objectives in spite of obstacles.
• Demonstrated ability to coordinate work, and work in a team environment.
• Demonstrated ability to work under minimal supervision.

Essential Competencies

• The ability to learn new tasks/information quickly and apply the skills to various situations.
• The ability to understand the business implications of decisions and the ability to strive to improve organizational performance.
• Flexibility and adaptability regarding changes to work.
• Ability to think outside the box and create solutions.
• The desire to assist others, to meet their needs.
• The ability to build persuasive arguments based on logic and fact.
• Travel to remote locations on a regular basis will be required.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

“Employer of the year 2025”

Deadline: January 26, 2026

The base salary for this role considers a variety of factors, including candidates’ knowledge, skills, experience, education, and any applicable collective agreement requirements for union-represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay-for performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

This posting is for an existing vacancy.

Hydro One uses AI tools to assist in the screening and assessing candidates for this role. Our use of AI does not replace human decision-making.

In the event you are experiencing difficulties applying to this job please consult our help page here .

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.