Job Description
Responsibilities
- Provide remote support for the installation of access control systems, ensuring proper configuration and integration.
- Oversee and validate commissioning processes to confirm functionality and compliance with specifications.
- Guide field teams in the installation of intercom hardware, offering step-by-step assistance.
- Document troubleshooting procedures and resolutions for knowledge sharing.
- Communicate effectively with internal teams and external vendors to address complex issues.
Skills
- Technical knowledge of access control systems, including door controllers and card readers.
- Experience with intercom systems and hardware installation.
- Strong troubleshooting skills for diagnosing wiring, network, or configuration issues.
- Familiarity with low-voltage systems and basic electronics.
- Networking fundamentals, including TCP/IP and device connectivity.
Preferred Skills
- Knowledge of major access control platforms such as LenelS2 or HID.
- Experience with intercom vendors like Aiphone or Zenitel.
- Certifications in access control or low-voltage electrical work.
- Basic scripting or system integration knowledge is a plus.
We believe in fostering a diverse and inclusive workplace where everyone is valued and empowered to contribute their unique perspectives. We encourage applicants from all backgrounds to apply and join our commitment to equity and inclusion.
Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $21 – $50 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.