Customer Engineer
Job Description
About Company:
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Role:
Customer Engineer
Location: Melbourne East
Job Description:
POSITION SUMMARY AND KEY AREAS OF RESPONSIBILITY:
o Diagnosing and Repairing SelfServ Checkouts, POS Terminals as well as other NCR products
o Parts management and organisation
o Continuous training online and in face-to-face classrooms
o Work autonomously in the field and office
o May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
o Some interstate travel may be required
- BASIC QUALIFICATIONS:
- Must have PC hardware and software repair experience
- Electro-mechanical device repair and aptitude an advantage
- Previous experience with SelfServe Checkout repairs is a strong advantage
- NMI Verification Licence advantageous
- To be successful for this role, you must have:
- High attention to detail
- Able to work in Australia without Visa restriction.
- Passion for new technology
- Willing to travel and complete service calls as required
- Able to work autonomously, professionally and be an excellent communicator
- Valid Driver’s license
- Strong Customer service skills
- A minimum 2 years’ experience with electromechanical equipment
Interested candidates can share updated profile to [email protected]
