Data Analyst

Data Analyst

Full-time – Remote (United States)

As a Data Analyst at The Guestbook, you’ll transform raw data into actionable insights that drive smarter decisions across our platform — from personalized guest rewards to marketing optimization and financial performance.

We’re a small, agile team that values creativity, curiosity, and clear storytelling through data. You’ll have the opportunity to own analyses end-to-end — from data modeling and warehouse design to building interactive dashboards that inform strategy and measure impact.

If you’re passionate about transforming complex datasets into meaningful stories with Tableau — and enjoy blending analytics, business intelligence, and financial insight — this role is for you.

What You’ll Be Doing

• Design, build, and maintain Tableau dashboards and reports that visualize key metrics across Product, Marketing, and Finance.

• Develop and maintain data models using dbt (data build tool) to create clean, reliable, and reusable analytics layers.

• Manage and optimize data pipelines and workflows between internal systems, cloud databases, and analytics tools.

• Work extensively with data warehouses such as BigQuery, Snowflake, or Redshift to organize and query large-scale datasets.

• Analyze user, booking, and financial data to identify patterns, forecast trends, and drive revenue and retention improvements.

• Collaborate with Finance and Operations teams to track and automate financial reporting using tools like FreshBooks.

• Work cross-functionally with the Finance, Partner Success, Product, and Engineering teams to ensure data insights are directly tied to broader business objectives.

• Partner with data engineers and business leaders to ensure data accuracy, governance, and accessibility across the organization.

• Translate analytical findings into insightful visualizations and actionable recommendations that inform strategic decisions.

What You’ll Bring to The Guestbook

• 2+ years of experience in data analysis, business intelligence, or analytics engineering roles.

• Advanced expertise in Tableau, including dashboard design, calculated fields, and visual storytelling.

• Strong proficiency in SQL and experience querying large datasets in BigQuery, Snowflake, or Redshift.

• Hands-on experience with dbt for building modular, documented, and version-controlled data models.

• Experience integrating data across business and financial tools, including FreshBooks or similar platforms.

• Familiarity with Python or R for data manipulation and advanced analysis.

• Strong understanding of data visualization best practices, ensuring clarity, accuracy, and performance.

• Excellent communication skills with the ability to translate data into business insights for non-technical audiences.

Nice to Haves

• Experience integrating Tableau dashboards with predictive or AI-powered analytics.

• Familiarity with ETL/ELT tools such as Fivetran or Stitch.

• Knowledge of A/B testing, segmentation, and customer lifetime value analysis.

• Exposure to LLMs or generative AI applications for reporting or data summarization.

• Background in hospitality, travel tech, or e-commerce analytics.

Benefits

The Guestbook offers a comprehensive benefits package designed to support your well-being and growth:

• 20 PTO days annually (and we encourage you to use them!)

• Health & Welfare Benefits (Medical/Rx, Dental, Vision)

• Flexible Spending Accounts

• Short- and Long-Term Disability Insurance

• Life & Accident Insurance

• 401(k) Retirement Savings Plan