Homebased Promotional Products Inside Sales & Order Processing

NOTE: You can apply regardless of your location in South Africa giving you have the required experience.

PromotionalProducts.com, trusted providers of promotional products since 1999, is a dedicated team committed to ensuring your brand’s success. Our philosophy is simple: deliver exactly what was ordered, on time, every time. Attention to detail is key to our success in achieving order accuracy. We guarantee on-time delivery for your events or the products are free.

Role Description

This is a full time position. Applicants must be available full time. Work is fully remote.

Experience in the promotional products industry is a MUST

PromotionalProducts.com is a progressive leader in the promotional products marketplace. We are looking for an individual to join our team and help with the growing promotional products side of the business and be responsible for a variety of tasks.

The mission for the Production Assistant is to source and deliver products our clients are looking to buy for their companies to use.

Your job is to use online tools such as SAGE Online, research suppliers websites, get back to client inquiries, process orders and ensure every order placed by our clients is delivered on time, as ordered, every time by being detail oriented and proactive. We have had 100% on-time order delivery for more than 5 years, and we are determined to continue that record forward.To apply please mention the word pam on top of the application. The production assistant will have full responsibility for their orders.

Basic skills/competencies required (Must):

• Experience in the promotional products industry, either direct or as part of a BPO company (not just buying products or using products for your company)

• Experience with SAGE Online, or ESP web tools.Skills

• Strong Communication and Customer Service skills
• Detail-oriented with strong organizational skills
• English First (Excellent writing/speaking skills)
• Consistent high speed internet connection
• Go and fix problems, find solutions.
• Extreme attention to detail.
• Responsive, communicative, reliable, good people.
• Persistent – the ability to keep track of things and follow up on a regular basis is a must.
• Proactive / problem solving / action oriented / tech savvy
• Dependable & organized
• Ability to work on a regular day-day basis during Eastern time zone.

Knowledge of the below tools is a plus too but not a must:

• Quickbooks Online

• Adobe Illustrator

• Podio

To apply please mention briefly why you would be the best fit to this position, addressing the requested skills, and describe in detail your previous promotional products industry experience.