Sales Operations Analyst

This role offers an exciting opportunity to contribute to a fast-growing organization, supporting operational excellence within Professional Services.
You’ll play a key role in managing partner operations, ensuring smooth onboarding, compliance, and financial processing. The position requires strong attention to detail, effective communication, and the ability to manage multiple priorities in a dynamic environment.

Responsibilities:

• Onboard partner resources into internal systems, managing the full lifecycle from onboarding, extensions, and offboarding.

• Assign and monitor compliance for mandatory security training of partner resources.

• Review and approve partner invoices.

• Support partner resources with timecard issues, system access, and general operational inquiries.

Required Qualifications:

• Experience in Professional Services Partner Management.

• 2+ years of experience in Professional Services Operations or a related role, preferably in an enterprise software environment.

• Hands-on experience with PSA systems — FinancialForce (Certinia) experience preferred.

• Strong problem-solving and conflict-resolution abilities.

• Excellent written and verbal communication skills.

• Highly detail-oriented and capable of working independently.

• Ability to handle multiple tasks and meet tight deadlines with efficiency and accuracy.

Experience Range:

Minimum: 2 years
Preferred: 4-5 years