Social Media Executive (Junior)

Department: Marketing

Reports to: Digital Marketing Manager

Location: Maddox Street, London

Contract: 6-month fixed term, with the potential to become a permanent role based on performance

Working pattern: Office-first – 4 days in the office, 1 day working from home (first month fully in-office for onboarding)

Position overview

We are seeking a Junior Social Media Executive to support the day-to-day running of Maddox Gallery’s social channels. This is an execution-focused role for someone early in their career who is organised, detail-oriented, eager to learn and passionate about art and culture.

You will focus primarily on content execution, scheduling, community support, and event coverage, working closely with the Digital Marketing Manager and the wider Marketing Team. Guidance, structured development support and regular check-ins will ensure that priorities and workload remain clear.

This role is ideal for someone looking to build strong social media fundamentals within a collaborative gallery environment, with the opportunity to progress into a longer-term position.

Key responsibilities

Content creation and scheduling

• Support the creation and adaptation of platform-first content across Instagram, TikTok, LinkedIn and other key channels.
• Assist with maintaining the content calendar and scheduling posts accurately and on time.
• Prepare content for announcements, exhibitions, partnerships, and events, ensuring alignment with brand tone and visuals.
• Create and adapt assets in Canva (Adobe tools optional).
• Support pre-publish quality assurance, including formatting, tagging, links, and caption accuracy across platforms.
• Source occasional user-generated or partner content, ensuring correct permissions and credits where required.

Community support and enquiries

• Monitor comments and direct messages daily, escalating sales or high-value client enquiries to the appropriate team members.
• Maintain a professional, discreet, and brand-appropriate tone at all times.
• Monitor and moderate comments to protect brand reputation, escalating sensitive issues where necessary.
• Share recurring audience themes or sentiment insights with the team to help inform content planning.

Events and live coverage

• Support social coverage during private views and key gallery moments, including capturing behind-the-scenes content.
• Occasional work outside standard hours may be required – this will be planned in advance and balanced fairly with time off in lieu.
• Capture and preserve event content for future storytelling and reference.

Partnerships and influencer assistance (supporting role)

• Assist the Partnerships, Events and Public Relations Manager with basic research, coordination, and administrative support for creators and collaborators.
• Help maintain simple trackers for deliverables and timelines, with core social delivery remaining the primary focus of the role.
• Collect performance screenshots and post links from collaborations to support reporting and learning.

Tracking, organisation and reporting

• Keep assets, captions, and schedules well organised and clearly documented to support smooth approvals and collaboration.
• Assist with performance tracking using tools such as Sprout Social, Meta Business Suite, and LinkedIn analytics (training provided).
• Maintain simple reporting sheets or dashboards to ensure data is consistent and easy to reference over time.
• Help benchmark results against previous periods and identify high-performing formats, themes, or content styles.
• Support light competitor and inspiration monitoring, sharing relevant examples and learnings with the team.
• Contribute observations on content performance – strategic interpretation remains team-led.

Paid channels (training-supported, gradual exposure)

• Over time, assist with the creation of new paid social advertisements, working alongside the Marketing Director to understand which content performs best across paid channels.

Executive support

• Support the team with occasional drafting and formatting for leadership social posts, ensuring tone and polish match Maddox standards.

What success looks like

• Posts are delivered on time, accurate and on-brand.
• Community responses are professional, calm and timely.
• Engagement increases during key events and campaigns.
• Reporting is clear, consistent and increasingly insightful over time.
• You demonstrate reliability, initiative and strong attention to detail, while seeking guidance where appropriate.

Candidate profile

Must-haves

• High attention to detail (copy, formatting, tagging, scheduling accuracy).
• Strong written communication with sensitivity to tone and audience.
• Genuine interest in art and contemporary culture (Art History or a similar background is desirable).
• Working knowledge of Instagram, TikTok, and LinkedIn.
• Confidence using Canva and a willingness to learn new tools.
• Basic video-editing exposure (for example, CapCut or similar tools).

Nice to have

• 1-2 years’ experience in a social, content, or marketing support role.
• Familiarity with scheduling or analytics tools.

Values and behaviours

• Organised, consistent and eager to learn.
• Calm under pressure, collaborative and receptive to feedback.
• Professional, discreet and thoughtful in communication.

Progression, support and development

This is a junior entry-level role with structured training, regular check-ins, and mentorship from the Digital Marketing Manager. Performance expectations and development goals will be defined during onboarding.

A formal review will take place in month five to assess progression towards a permanent role, based on clearly defined objectives and business needs.

What we offer

• Exposure to a leading contemporary art environment
• Hands-on creative experience and real-world campaign involvement
• Mentorship and learning opportunities within an experienced marketing team
• Opportunities to attend selected gallery events and artist moments

To apply, please send your CV through to [email protected]. Please include ‘Social Media Executive (Junior)’ followed by your full name as the subject line.