Telesales Specialist
Job Description
EA (Telesales Representatives)
What You’ll Do:
- Contact existing customers to introduce course renewal options and increase conversion rates.
- Maintain regular follow-up with customers to understand their learning needs and recommend personalized renewal solutions.
- Monitor students’ learning progress and analyze performance data to develop appropriate renewal strategies.
- Address customer inquiries, resolve concerns, and ensure high levels of satisfaction throughout the renewal process.
Requirements:
- Minimum 1 year of experience in sales, or any related field.
- Strong communication and interpersonal skills, with the ability to identify and address customer needs effectively.
- Comfortable working in a target-driven environment with a positive, results-oriented mindset.
- High level of motivation to meet and exceed sales targets, with a strong focus on performance and commission.
Other benefits & highlights:
– Social & medical insurance (individual, not family-covered)
– Vacation: 21 days per year after completing the 6 month probation period
– Career development: performance review opportunities 2 time for a year
– Professional training
Work location & hours :
– Sunday – Thursday: 12 PM – 9 PM (breaks: 2:45 PM – 3 PM, 5 PM – 6 PM)
– Saturday: 12 PM – 4 PM (breaks: 12:45 PM – 1 PM)
Company location:
1st Floor, 7Z, Etisalat Club Rd, Ezbet Fahmy, El Basatin, Cairo Governorate 4234302
